Patient Scheduling Maestro

Grandview Medical Group; Birmingham (AL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

401(k) with company match

Paid time off

Career development opportunities

Licensure/certification reimbursement

Student loan support

Employee rewards and recognition

Job summary

Grandview Medical Group is seeking a Scheduling Specialist to manage and optimize scheduling for patients and physicians within a hospital or medical facility. The role coordinates appointments, tests, and procedures, ensuring efficient resource use and high-quality patient care while delivering excellent customer service.

The position requires strong organizational skills, attention to detail, and proficiency in scheduling software and MS Office.

Qualifications

• Associate degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred
• 0-2 years of experience in medical scheduling, administrative support, or customer service preferred
• 0-2 years of experience with EMR systems, scheduling software, or medical front desk operations preferred

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.
• Notifies patients of appointment confirmations, cancellations, or reschedules, and provides necessary information and instructions.
• Enters and updates patient information into the EHR or scheduling system.
• Collaborates with medical staff to align patient appointments with clinical priorities and optimize provider schedules.
• Tracks cancellations and no-shows and reschedules promptly.
• Provides general administrative assistance, including answering calls, managing referrals, and coordinating files.
• Receives and reviews orders to ensure validity and completeness.
• Asks patients about prep requirements for tests and provides necessary instructions.
• Prioritizes work efficiently, including handling STAT orders.
• Notifies ordering offices if scheduling issues arise.
• Offers alternative scheduling options to accommodate patient needs.

Skills

Appointment scheduling

EMR systems

Customer service

Communication

Microsoft Office

Education

Associate degree or healthcare admin certification

Tools

EMR systems

Scheduling software

Microsoft Office

Job description

Grandview Medical Group is seeking a Scheduling Specialist to manage and optimize scheduling for patients and physicians within a hospital or medical facility. The role coordinates appointments, tests, and procedures, ensuring efficient resource use and high-quality patient care while delivering excellent customer service.

The position requires strong organizational skills, attention to detail, and proficiency in scheduling software and MS Office.