Patient Scheduling Specialist — Streamline Care

Grandview Medical Center - Birmingham, AL; Birmingham (AL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Dental/vision coverage

401(k) with company match

Paid time off

Career development

Certification reimbursement

Student loan support

Employee rewards programs

Job summary

Grandview Medical Center - Birmingham, AL is seeking a Scheduling Specialist to manage patient and physician office scheduling to optimize resources and patient care. The role serves as a liaison among patients, staff, and administration with a focus on accuracy and service quality.

Responsibilities include coordinating appointments, entering data in the EHR, and ensuring timely communications while supporting front desk operations and referrals.

Qualifications

• Associate Degree or healthcare admin certification preferred.
• 0–2 years in medical scheduling, admin support, or customer service preferred.
• 0–2 years with EMR systems or scheduling software preferred.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups.
• Notifies patients of confirmations, cancellations, or reschedules with clear instructions.
• Enters and updates patient information in the EHR/scheduling system.
• Coordinates with medical staff to align appointments with clinical priorities.
• Tracks cancellations and no-shows and reschedules promptly.
• Provides general administrative support like calls and referrals.

Skills

Scheduling

Patient flow

Communication

Data entry

Microsoft Office

EHR systems

Education

Associate degree or healthcare admin cert

Tools

EMR systems

Scheduling software

Medical front desk

Job description

Grandview Medical Center - Birmingham, AL is seeking a Scheduling Specialist to manage patient and physician office scheduling to optimize resources and patient care. The role serves as a liaison among patients, staff, and administration with a focus on accuracy and service quality.

Responsibilities include coordinating appointments, entering data in the EHR, and ensuring timely communications while supporting front desk operations and referrals.