Patient Scheduling Front Desk Coordinator

Alleviant Health Centers; Spring Valley (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

Alleviant Integrated Mental Health in Las Vegas, NV is seeking a Patient Scheduling Front Desk Specialist to manage patient interactions, schedule initial intakes or reschedules, and collect demographics and insurance information. The role requires processing payments, maintaining HIPAA-compliant records, and delivering outstanding customer service.

The position supports Spravato treatments a few days weekly and reports to the Regional Manager of Operations.

Qualifications

• High School Diploma or equivalent required.
• Experience in a medical office setting is required.
• Proficiency in insurance and patient benefits knowledge is essential.
• Strong typing and computer skills; familiarity with medical documentation.

Responsibilities

• Answer high volume calls promptly and professionally.
• Schedule patient appointments and collect demographics per policy.
• Verify insurance information and process payments accurately.
• Maintain HIPAA confidentiality and accurate records.
• Assist with Spravato treatments a few days per week.
• Provide exceptional customer service and support to patients.

Skills

Scheduling

Phone etiquette

HIPAA compliance

Customer service

Insurance verification

Medical office experience

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Alleviant Integrated Mental Health in Las Vegas, NV is seeking a Patient Scheduling Front Desk Specialist to manage patient interactions, schedule initial intakes or reschedules, and collect demographics and insurance information. The role requires processing payments, maintaining HIPAA-compliant records, and delivering outstanding customer service.

The position supports Spravato treatments a few days weekly and reports to the Regional Manager of Operations.