Medical Scheduler I: Elevate Patient Scheduling & Care

The Christ College; Cincinnati (OH); On-site; USD 36,000 - 42,000; Full time

Job summary

The Christ College is seeking a reliable front desk / medical office assistant to manage daily scheduling for patients and physicians using the Practice Management system. Responsibilities include confirming appointments, scanning orders into EMR, and handling insurance verification with discretion and confidentiality.

The role requires strong customer service, solid computer skills, and the ability to multitask in a busy clinic environment while maintaining patient privacy and HIPAA compliance.

Qualifications

• High School Diploma or equivalent.
• 1–3 years of customer service experience required; medical office experience preferred.
• Must pass skills assessment and demonstrate confidentiality.

Responsibilities

• Answer and direct calls, route messages, and manage front desk communications.
• Greet patients, complete check-in/out, and verify insurance details.
• Collect co-pays and balance accounts; record payments and maintain logs.
• Verify referrals, pre-authorizations, and manage EMR queues.
• Order supplies and maintain reception area cleanliness; perform other clerical duties.

Skills

Customer service

Communication skills

Computer literacy

HIPAA knowledge

Multitasking

Education

High School Diploma or equivalent

Tools

Outlook

Word

Excel

Job description

The Christ College is seeking a reliable front desk / medical office assistant to manage daily scheduling for patients and physicians using the Practice Management system. Responsibilities include confirming appointments, scanning orders into EMR, and handling insurance verification with discretion and confidentiality.

The role requires strong customer service, solid computer skills, and the ability to multitask in a busy clinic environment while maintaining patient privacy and HIPAA compliance.