Patient Scheduling Coordinator - Echo/Vascular Lab

University of Wisconsin Hospitals and Clinics Authority in; Madison (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

University of Wisconsin Hospitals and Clinics Authority in Madison, WI is seeking a Patient Scheduling Coordinator for Echo/Vascular Lab (Finance). This full-time role features a day shift with a rotating Saturday, requiring on-site presence to manage scheduling and patient inquiries.

You will coordinate care, handle complex appointments, review scheduling policies, and respond to patient calls. Relevant experience in office or customer service and EM scheduling is preferred.

Qualifications

• No minimum education required.
• High school diploma or equivalent. Preferred
• Associate's Degree or Bachelor's Degree in Business Administration, Healthcare, or other related field Preferred
• 1 year of previous experience working in an office or customer service environment Required
• 1 year or more electronic medical scheduling Preferred

Responsibilities

• Facilitate and coordinate the care of our patients through effective and timely scheduling.
• Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures.
• Evaluation of scheduling policies and procedures.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Act as a liaison with leadership to determine scheduling resource needs.

Skills

Office experience

Electronic scheduling

Education

High school diploma or equivalent

Associate/Bachelor in Business Administration or Healthcare

Job description

University of Wisconsin Hospitals and Clinics Authority

Patient Scheduling Coordinator - Echo/Vascular Lab (Finance)

Full-time, 100% FTE, day shift. Monday through Friday between the hours of 9:00 AM - 5:30 PM. This position requires a rotating Saturday shift between the hours of 8:00 AM - 4:30 PM. Hours may vary based on the operational needs of the department.

Qualifications

• No minimum education Required
• High school diploma or equivalent. Preferred
• Associate's Degree or Bachelor's Degree in Business Administration, Healthcare, or other related field Preferred

Pay

UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Join the #1 hospital in Wisconsin where you'll be the gateway to remarkable healthcare by providing excellent phone-based customer service!

This is a great role to start your career with UW Health. This position offers a wide range of growth opportunities to staff members dedicated to serving our patients.

Job Responsibilities

• Facilitate and coordinate the care of our patients through effective and timely scheduling.
• Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures.
• Evaluation of scheduling policies and procedures.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Act as a liaison with leadership to determine scheduling resource needs.

Work Experience

• 1 year of previous experience working in an office or customer service environment Required
• 1 year or more electronic medical scheduling Preferred

Qualifications

• No minimum education Required
• High school diploma or equivalent. Preferred
• Associate's Degree or Bachelor's Degree in Business Administration, Healthcare, or other related field Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Hospital and Clinics benefits