Care Team Scheduler - Optimize Patient Appointments

Physicians Regional Healthcare System; Naples (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Medical/dental/vision/life insurance

Generous PTO

401(k) with company match

Career development

Licensure/certification reimbursement

Student loan support

Rewards and recognition

Collaborative culture

Voluntary benefits

Job summary

Physicians Regional Healthcare System in Naples, FL is seeking a Scheduling Specialist who will manage and optimize scheduling for patients and physicians across departments. You will coordinate appointments, procedures, and tests, enter patient information into the EHR, and communicate clearly with patients and medical staff to ensure timely, accurate scheduling and high-quality care.

The role requires strong organization, multitasking, and customer-service skills, with a focus on reliability

Qualifications

• Associate Degree or certification in Healthcare Administration, Medical Office Administration, or related field preferred.
• 0-2 years of experience in medical scheduling, administrative support, or customer service preferred.
• 0-2 years of experience with EMR systems, scheduling software, or medical front desk operations preferred.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.
• Notifies patients of appointment confirmations, cancellations, or reschedules, and provides necessary information and instructions, ensuring patient satisfaction.
• Enters and updates patient information into the EHR/scheduling system with accuracy.
• Collaborates with medical staff to align appointments with clinical priorities and optimize provider schedules.
• Tracks cancellations and no-shows, rescheduling as needed to minimize disruptions.
• Provides general administrative support, including answering calls and coordinating referrals.

Skills

appointment scheduling

time management

communication skills

data entry accuracy

Education

Associate Degree or certification in Healthcare Administration/Medical Office Administration

Tools

EMR systems

Scheduling software

Microsoft Office Suite

Job description

Physicians Regional Healthcare System in Naples, FL is seeking a Scheduling Specialist who will manage and optimize scheduling for patients and physicians across departments. You will coordinate appointments, procedures, and tests, enter patient information into the EHR, and communicate clearly with patients and medical staff to ensure timely, accurate scheduling and high-quality care.

The role requires strong organization, multitasking, and customer-service skills, with a focus on reliability