Patient Scheduling & Care Coordination Specialist

Mayo Clinic; Mankato (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical plan options

Dental coverage

Vision plan

HSA/FSAs

Retirement plan

Job summary

Mayo Clinic in Minnesota is seeking a motivated administrative professional to support patient visits and coordinate scheduling across a multispecialty team. You will gather patient information, verify insurance details, and act as a primary point of contact to ensure smooth clinic operations.

The role requires strong customer service, basic computer skills, and the ability to adapt to changing schedules. A high school diploma or GED is required, with an Associate's degree preferred.

Qualifications

• High school diploma or GED with 1 year of customer service experience.
• Ability to navigate Windows-based applications and intranet/internet.
• Associate's degree in healthcare-adjacent field preferred; exposure to EHR.

Responsibilities

• Coordinate patient visits and scheduling for a multispecialty practice.
• Prepare patients and complete pre-examination records.
• Verify demographics and insurance and communicate scheduling changes.
• Process ABN forms and insurance verification.
• Navigate multiple electronic applications and devices.
• Flexibility to cross-cover and travel as needed.

Skills

Customer service

Communication skills

Organizational skills

Education

High school diploma or GED

Associate's Degree preferred

Tools

Windows-based applications

EHR familiarity

Job description

Mayo Clinic in Minnesota is seeking a motivated administrative professional to support patient visits and coordinate scheduling across a multispecialty team. You will gather patient information, verify insurance details, and act as a primary point of contact to ensure smooth clinic operations.

The role requires strong customer service, basic computer skills, and the ability to adapt to changing schedules. A high school diploma or GED is required, with an Associate's degree preferred.