Patient Scheduler & Office Coordinator — Flexible Scheduling

Firelands Regional Medical Center; Sandusky, Northern (OH, KY); Hybrid; USD 21,000 - 29,000; Full time

Job summary

Firelands Regional Medical Center is seeking an administrative professional for Home Health operations in Sandusky, OH. You will handle phones, document patient information, and support clinicians with scheduling and ROC processes. Strong computer skills and reliability are essential.

Equal emphasis on accuracy and courteous patient interactions, with opportunities to contribute to department improvement and community health outcomes.

Qualifications

• High School diploma or equivalent required.
• Ability to operate a personal computer and basic software.
• Strong communication and organizational skills.
• Professional telephone etiquette and interaction with staff and patients.

Responsibilities

• Answer telephone lines promptly and communicate messages accurately.
• Manage visit calendars and update physician frequencies.
• Oversee Resumption of Care (ROC) and recertification triggers.
• Maintain hospitalized patient lists and coordinate with Home Health Liaison.
• Enter daily visit data and use Firelands Home Health software.

Skills

Communication

Organization

Customer service

Telephone etiquette

Education

High School diploma or equivalent

Tools

Personal computer

Printer

Copier

Fax machine

10-key calculator

Job description

Firelands Regional Medical Center is seeking an administrative professional for Home Health operations in Sandusky, OH. You will handle phones, document patient information, and support clinicians with scheduling and ROC processes. Strong computer skills and reliability are essential.

Equal emphasis on accuracy and courteous patient interactions, with opportunities to contribute to department improvement and community health outcomes.