Medical Receptionist — Patient Access & Clinic Admin

Firelands Regional Medical Center; Sandusky (OH); Hybrid; USD 28,000 - 38,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

Major medical insurance

Dental and vision insurance

Paid time off

401(k)

Health and wellness offerings

Job summary

Firelands Health is seeking a front desk receptionist for the Corporate Health Center in Sandusky, OH. You will welcome patients, manage appointments, verify insurance data and handle payments in a courteous, efficient manner.

Responsibilities include registering patients, coordinating with other departments, maintaining accurate records, and supporting employee health records. A high school diploma and clerical experience are required, with proficiency in Windows, Word and Excel.

Qualifications

• High school diploma or equivalent with courses in office management and 2–3 years’ clerical experience.
• Clinical skills such as vital signs and phlebotomy skills preferred.
• Completion of Medical Terminology class or demonstrated experience.
• Ability to type 50 words per minute accurately.
• Proficiency in Windows, Word and Excel, preferred.
• Must possess a valid State of Ohio motor vehicle operator's license and be insurable under Firelands' auto policy.
• Ability to read and write small letters and numbers, and perform basic arithmetic.
• Ability to effectively communicate and understand in both written and oral form and handle sensitive inquiries.

Responsibilities

• Greets and directs patients, clients and visitors; answers routine questions about CHC services.
• Schedules and maintains calendars for examinations, appointments and meetings.
• Receives and routes mail; answers telephone and delivers messages.
• Maintains records, reports and patient files; coordinates with services across the Medical Center and CHC.
• Registers patients for visits; verifies data; collects insurance information and consents.
• Accepts payments, provides receipts and handles cash transactions.
• Checks inventory of supplies and coordinates purchases as needed.
• Assists with gathering vital signs and phlebotomy when trained.
• Maintains QA reports, daily charts and statistical records.
• Supports Employee Health record keeping and schedules employee physicals.
• Adapts care to patient age groups, primarily adults and geriatrics.

Skills

Clerical skills

Typing 50 wpm

Communication

Education

High school diploma or equivalent

Tools

Windows

Microsoft Word

Microsoft Excel

Job description

Firelands Health is seeking a front desk receptionist for the Corporate Health Center in Sandusky, OH. You will welcome patients, manage appointments, verify insurance data and handle payments in a courteous, efficient manner.

Responsibilities include registering patients, coordinating with other departments, maintaining accurate records, and supporting employee health records. A high school diploma and clerical experience are required, with proficiency in Windows, Word and Excel.