Patient Scheduler I - Therapy and Performance Center

Essentia Health; Duluth (MN); Hybrid; USD 36,000 - 55,000; Part time

Job summary

Essentia Health is seeking a Part-time Patient Scheduler I for the Therapy and Performance Center at Miller Hill Health Plaza in Duluth, MN. This role pre-registers and schedules patients for appointments, procedures, tests, and other services, handling calls and coordinating with care teams to ensure timely, courteous service.

The position supports cost estimates, itineraries, and follow-up planning, with schedule Tue 8:30a-3:30p, Wed 8:30a-2:30p, and Fri 8:00a-12:00p, and may offer some

Responsibilities

• Pre-registers and schedules patients for appointments, procedures, tests, and other services, updating guarantor information and insurance eligibility as needed.
• Coordinates scheduling of services including ancillary and procedure scheduling within the EHR.
• Handles incoming calls, follow-up and referral queues, and ticket scheduling to ensure efficient patient flow.

Job description

Patient Scheduler I - Therapy and Performance Center

Applying to

Patient Scheduler I - Therapy and Performance Center

Posted 1 Day Ago Part Time

Building Location:

Essentia Health - Miller Hill Health Plaza

Department:

2765150 REHAB ADMINISTRATION - TPC DUL

Job Description:

This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling. Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients. Completes patient checkout, schedules follow-up appointments per the physician’s order, and provides patients with cost estimates and itineraries for upcoming appointments.

Level I Patient Schedulers are expected to be proficient in scheduling multiple service lines within the same market and one service line across Essentia Health and will be cross trained to provide coverage as needed.

Education Qualifications:

Key Responsibilities:

• Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients
• Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility
• Coordinates the scheduling of services for patients including ancillary and procedure scheduling
• Handles incoming calls, follow-up and referral work queues, ticket scheduling
• Proficiently and accurately enters data into the permanent electronic health record while talking with patients
• Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes

Preferred Qualifications:

• Previous patient access representative or scheduling experience preferred

Schedule: Tuesdays 8:30a - 3:30p (with lunch), Wednesdays 8:30a - 2:30p (with lunch) and Fridays 8:00am - 12:00pm/Noon (no lunch). May have an opportunity for some flexibility with this schedule.

Licensure/CertificationQualifications:

FTE:

0.4

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Compensation Range:

$17.63 - $26.45

Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work‑life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at [phone].

Patient Scheduler I - Therapy and Performance Center