Patient Scheduler: Diagnostics & Procedure Coordination

University of Miami; Miami (FL); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Medical benefits

Tuition remission

Job summary

The University of Miami Health System (UHealth Tower) seeks a Patient Scheduler 2 to provide exceptional customer service by phone, coordinating diagnostic exams and treatments. You will collect demographic and insurance information, verify data, and schedule complex procedures across multiple modalities within the UHealth system.

The role requires interaction with physicians, radiologists, technologists, and patients to ensure smooth coordination of procedures, handle high call volumes, and

Qualifications

• Requires accuracy and attention to detail in scheduling
• Strong communication skills for both oral and written forms
• Ability to work independently and in teams, with discretion

Responsibilities

• Schedules complex exams with attention to detail
• Answers calls and contacts patients to determine exam times
• Obtains and verifies demographic and insurance information
• Screens information for scheduling accuracy
• Manages high call volumes and educates patients on exam prep
• Uses scheduling software across multiple modalities and entities

Skills

Attention to detail

Communication

Team leadership

Problem solving

Independent work

Discretion

Education

High School diploma or equivalent

Job description

The University of Miami Health System (UHealth Tower) seeks a Patient Scheduler 2 to provide exceptional customer service by phone, coordinating diagnostic exams and treatments. You will collect demographic and insurance information, verify data, and schedule complex procedures across multiple modalities within the UHealth system.

The role requires interaction with physicians, radiologists, technologists, and patients to ensure smooth coordination of procedures, handle high call volumes, and