Patient Scheduler - Day Shift, Imaging & Procedures

University of Miami; Miami (FL); On-site; USD 34,000 - 52,000; Full time

Job summary

The University of Miami is seeking a Patient Scheduler to deliver quality customer service by phone, coordinate diagnostic therapies and procedures, and verify scheduling details across multiple modalities within UHealth.

Responsibilities include handling high call volumes, educating patients on exam prep, and ensuring accurate data entry and confidentiality in accordance with university policies.

Qualifications

• Education: High School diploma or equivalent.
• Experience: Minimum 1 year of relevant experience.
• General knowledge of office procedures and operations.
• Skill in data entry with minimal errors.
• Ability to accurately prepare and maintain records, files, reports and correspondence.
• Ability to communicate effectively in both oral and written form.
• Ability to understand and follow instructions.
• Ability to process and handle confidential information with discretion.

Responsibilities

• Answering incoming calls and contacting patients to schedule exams.
• Verify information for scheduling accuracy and coordinate exam times.
• Educate patients on exam preparation and answer questions.
• Coordinate with referring physicians, radiologists, technologists, and departments across the UHealth system.
• Use scheduling software to manage multiple exams across modalities within the UHealth system.

Skills

Data entry

Office procedures

Record keeping

Oral & written communication

Instruction following

Confidential information handling

Education

High School diploma

Tools

Scheduling software

Office software

Job description

The University of Miami is seeking a Patient Scheduler to deliver quality customer service by phone, coordinate diagnostic therapies and procedures, and verify scheduling details across multiple modalities within UHealth.

Responsibilities include handling high call volumes, educating patients on exam prep, and ensuring accurate data entry and confidentiality in accordance with university policies.