Patient Scheduler - Clinic

sih; United States; On-site; USD 25,000 - 37,000; Full time

Job summary

Center for Medical Arts in Carbondale, IL seeks a full-time Scheduler/Clerical specialist to support the Diabetes Department. You will handle patient scheduling for procedures, pre-certifications, data entry, and ABN processing while maintaining accurate logs and case data.

The role requires 1 year in a related position, HS diploma, and proficiency with Microsoft Office and EPIC. Strong typing (40 wpm) and basic medical terminology are essential.

Qualifications

• High School diploma or equivalent required.
• 1 year technical experience in a similar role preferred.
• Basic medical terminology knowledge.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Typing speed 40 wpm minimum.

Responsibilities

• Schedules patients for procedures.
• Posts case data and maintains case log.
• Enters patient charges.
• Provides pre-certification and ABN handling.
• Performs general clerical duties and supports the scheduler team.
• Interacts with Diabetes Department and assists with referrals.
• Generates reports for cancellations and service history.

Skills

Typing 40 wpm

Basic medical terminology

Microsoft Office

Data entry

Scheduling

Education

High School diploma or equivalent

Tools

EPIC

Microsoft Office

Job description

Location: Carbondale, IL

Shift: Days, Mon-Fri

Time Type: Full-Time

Facility/Clinic Name: Center for Medical Arts

Position Summary

Responsible for answering telephone, scheduling tests, pre-certifying and registering patients, coordinating test results, data collection and maintaining data.

Principal Accountabilities

Standards of Performance: Respect, Integrity, Compassion, Collaboration, Stewardship, Accountability, Quality

Education

High School diploma or equivalent

Licenses and Certification

N/A

Experience and Skills

• Technical Experience: 1 year
• Technical Experience for Diabetes Department: Basic medical terminology knowledge
• Basic knowledge of Microsoft Office programs (Word, Excel, PowerPoint, etc)
• Typing minimum 40 wpm

Physical Activities

• Intermittent hand manipulation required
• Intermittent lifting and carrying of 20 pounds

Role Specific Responsibilities

• Schedules patients for procedures
• Posts case data and maintains case log
• Enters patient charges
• Provides pre-certification and ABN's as required
• General clerical duties
• Lead: Assists with all scheduler roles
• Lead: Assists dept manager as assigned and covers in their absence
• Diabetes Department : Accurately transcribes both internal and external referrals into EPIC
• Reviews provider order for necessary components. Contacts referring provider office for new order if incomplete.
• Manages work queue for nutrition and diabetes services for multiple locations throughout the system
• Follows scheduling policy and procedures to accurately identify patient, insurances, referrals, and obtains required signatures where applicable
• Accurately screens ABNs to determine medical necessity, explains ABN to patient, obtains signatures and reviews document for completeness.
• Provides basic nutrition and diabetes specific health information
• Generates reports to identify cancellations/no shows and reviews service history to determine need for rescheduling
• Facilitates collection of data for CQI & KPI initiatives
• Obtains appropriate referrals for outpatient follow-up services post-discharge from hospital
• Connects with patients post-discharge from hospital to complete patient experience survey
• Communicates with referring providers for any patient not receiving services as prescribed (ie unable to contact, no-show, multiple cancellations, etc)
• Generates daily reports for inpatient glycemic data
• Assists with data collection for annual accreditation reporting
• Schedules conference rooms for group session, staff meetings, trainings, etc
• Assists with management of staff outlook calendars
• General clerical duties as assigned

Compensation (Commensurate with experience)

$18.28 To $27.42