Patient Scheduler - Clinic

Southern Illinois Healthcare; Carbondale, Northern (IL, KY); Hybrid; USD 25,000 - 38,000; Full time

Job summary

Southern Illinois Healthcare in Carbondale, IL, is seeking a Patient Scheduler to handle calls, schedule tests, pre-certifications, registrations, and data entry in EPIC. You will coordinate test results, manage ABNs, and support diabetes-related scheduling across locations.

The ideal candidate has a high school diploma, at least 1 year of technical experience, and basic medical terminology with MS Office skills. This full-time role emphasizes accuracy and teamwork within a busy clinic setting.

Qualifications

• High School diploma or equivalent.
• 1 year of technical experience in a medical setting.
• Basic medical terminology knowledge and MS Office proficiency.

Responsibilities

• Schedules patients for procedures.
• Posts case data and maintains case log.
• Enters patient charges.
• Provides pre-certification and ABNs as required.
• Performs general clerical duties.
• Assists with scheduler roles and covers for the department manager when needed.
• Schedules conference rooms for group sessions and staff meetings.

Skills

Medical terminology

Typing 40 wpm

Microsoft Office

Education

High School diploma or equivalent

Tools

EPIC

Microsoft Word

Microsoft Excel

PowerPoint

Job description

## Patient Scheduler - ClinicApply: Center for Medical Arts: Full time: Posted Today: JR105465**Current SIH employees need to apply for positions through our internal job portal. Log in to Workday to apply through the Jobs Hub.** Location: Carbondale, ILShift: Days, Mon-FriTime Type: Full-TimeFacility/Clinic Name: Center for Medical Arts**Position Summary*** Responsible for answering telephone, scheduling tests, pre-certifying and registering patients, coordinating test results, data collection and maintaining data.**Principal Accountabilities*** Standards of Performance: Respect, Integrity, Compassion, Collaboration, Stewardship, Accountability, Quality**Education*** High School diploma or equivalent**Licenses and Certification*** N/A **Experience and Skills*** Technical Experience: 1 year* Technical Experience for Diabetes Department: + Basic medical terminology knowledge + Basic knowledge of Microsoft Office programs (Word, Excel, PowerPoint, etc) + Typing minimum 40 wpm**Physical Activities*** Intermittent hand manipulation required* Intermittent lifting and carrying of 20 pounds**Role Specific Responsibilities*** Schedules patients for procedures* Posts case data and maintains case log* Enters patient charges* Provides pre-certification and ABN’s as required* General clerical duties* Lead: Assists with all scheduler roles* Lead: Assists dept manager as assigned and covers in their absence* **Diabetes Department**: + Accurately transcribes both internal and external referrals into EPIC + Reviews provider order for necessary components. Contacts referring provider office for new order if incomplete. + Manages work queue for nutrition and diabetes services for multiple locations throughout the system + Follows scheduling policy and procedures to accurately identify patient, insurances, referrals, and obtains required signatures where applicable + Accurately screens ABNs to determine medical necessity, explains ABN to patient, obtains signatures and reviews document for completeness. + Provides basic nutrition and diabetes specific health information + Generates reports to identify cancellations/no shows and reviews service history to determine need for rescheduling + Facilitates collection of data for CQI & KPI initiatives + Obtains appropriate referrals for outpatient follow-up services post-discharge from hospital + Connects with patients post-discharge from hospital to complete patient experience survey + Communicates with referring providers for any patient not receiving services as prescribed (ie unable to contact, no-show, multiple cancellations, etc) + Generates daily reports for inpatient glycemic data + Assists with data collection for annual accreditation reporting + Schedules conference rooms for group session, staff meetings, trainings, etc + Assists with management of staff outlook calendars + General clerical duties as assigned**Compensation (Commensurate with experience):**$18.28To$27.42To access our Benefits Guide/Plan Information, please click the link below:http://www.sih.net/careers/benefits