Patient Scheduler

Essentia Health; Duluth (MN); Hybrid; USD 26,000 - 37,000; Full time

Job summary

Essentia Health in Duluth, MN seeks a dedicated scheduling professional to pre-register and book patient appointments, procedures, and tests. You will manage calls, follow-ups, and referrals, ensuring efficient care coordination and accurate data entry in the electronic health record.

Prior scheduling experience is preferred; you will work within care teams to deliver patient-centered service while handling multiple lines and service areas as needed.

Qualifications

• Experience in patient scheduling preferred.
• Proficient data entry into health records and scheduling systems.
• Ability to verify insurance and obtain signatures when needed.

Responsibilities

• Pre-register and schedule patients for appointments, procedures, tests, and other services.
• Answer incoming calls, handle follow-up and referral queues, and ticket scheduling.
• Provide cost estimates and itineraries for upcoming appointments to patients.

Skills

Patient scheduling

Data entry

Insurance verification

Customer service

Multitasking

Job description

Building Location:Building A - Duluth Clinic - 1st StreetDepartment:1006560 POST VISIT SCHEDULING - EH SSJob Description:This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner. Answers incoming calls, completes follow-up and referral work queues, and ticket scheduling. Communicates with patient care teams as necessary to ensure efficient, appropriate care for patients. Completes patient checkout, schedules follow-up appointments per the physician’s order, and provides patients with cost estimates and itineraries for upcoming appointments.Level I Patient Schedulers are expected to be proficient in scheduling multiple service lines within the same market and one service line across Essentia Health and will be cross trained to provide coverage as needed.Education Qualifications:Key Responsibilities:Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patientsFull pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibilityCoordinates the scheduling of services for patients including ancillary and procedure schedulingHandles incoming calls, follow-up and referral work queues, ticket schedulingProficiently and accurately enters data into the permanent electronic health record while talking with patientsWorks as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomesPreferred Qualifications:Previous patient access representative or scheduling experience preferredLicensure/Certification Qualifications:FTE:1Possible Remote/Hybrid Option:Shift Rotation:Day Rotation (United States of America)Shift Start Time:DaysShift End Time:DaysWeekends:NoHolidays:NoCall Obligation:NoUnion:DC USWA Main & Neighborhoods (DCUMN)Union Posting Deadline:09/16/2026Compensation Range:$18.69 - $27.85Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at [phone].