Patient Scheduler

Pacific Cataract & Laser Institute; Anchorage (AK); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Profit Sharing

401(k) Plan with generous 50% company

Section 125 Flexible Spending Account

Medical/Dental/Vision

Paid Holidays

Personal Time Off

Group Life Insurance Policy

Voluntary Term Life

LifeBalance Employee AssistanceProgram

Bereavement Leave

Eligible for free refractive surgery

Driving record and background check

Job summary

Pacific Cataract & Laser Institute is seeking an energetic receptionist/administrator in Anchorage, AK. The role centers on scheduling appointments for patients and optometrists, handling billing inquiries, and coordinating transportation requests as needed.

The position requires strong communication, teamwork, and multitasking abilities, with a friendly, caring attitude. Hours are standard clinic times, and a positive, patient-focused environment is emphasized.

Qualifications

• Strong communication and listening skills.
• Ability to work effectively in a team and meet common goals.
• Excellent organizational and multitasking abilities.
• Attention to detail and customer service orientation.
• Proficiency in Microsoft Word and basic office software.

Responsibilities

• Greet patients and optometrists; schedule appointments.
• Explain billing procedures and assist with out-of-pocket expenses.
• Coordinate transportation requests and patient logistics.
• Collaborate with site management and clinic staff to ensure smooth operations.

Skills

Communication skills

Teamwork

Multitasking

Attention to detail

Organizational skills

Listening skills

Pleasant attitude

Caring attitude

Tools

Microsoft Word

Job description

Job Details

Job Location: Anchorage PCLI - Anchorage, AK 99501

Salary Range: $26.61 - $28.31 Hourly

OBJECTIVE

In a positive and cheerful manner, serve as the patient and optometrist contact regarding appointment scheduling, billing procedures, out-of-pocket expenses and transportation requests.

REPORTS TO

Site Manager

STATUS

Full Time (40 hours per week)

SCHEDULE

Monday-Thursday 8:00 am - 5:00 pm, Friday 8:00 am - 1:00 pm. However, work hours for this position vary based on location, patient schedules and clinic needs.

REQUIRED SKILLS

• Working computer knowledge – experienced in Microsoft Word
• Good communication skills, written and verbal
• Pleasant, cooperative, caring attitude
• Good listening skills
• The ability to work with a team to set and to achieve common goals
• Attention to detail
• Excellent organizational skills
• Multitasking and prioritizing

PHYSICAL ABILITIES

• Able to sit for an extended period of time
• Reach and stoop to file levels
• Answer telephone
• Acute hearing
• Lift up to 50 pounds
• Use keyboard

BENEFITS

• Profit Sharing
• 401(k) Plan with generous 50% company match
• Section 125 Flexible Spending Account (FSA)
• Medical/Dental/Vision
• Paid Holidays
• Personal Time Off
• Group Life Insurance Policy
• Voluntary Term Life
• LifeBalance Employee Assistance Program
• Bereavement Leave
• Eligible for free refractive surgery
• Driving record and background check upon offer for employment