Patient Scheduler

Pacific Cataract & Laser Institute in; Albuquerque (NM); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Profit sharing

401(k) plan with company match

Health Savings Account

Medical/Dental/Vision

Paid Holidays

Personal Time Off

Life Insurance

EAP

Bereavement Leave

Free refractive surgery

Job summary

Pacific Cataract & Laser Institute in Albuquerque, NM is seeking a Patient Scheduler to coordinate appointments for patients and optometrists, manage billing and out-of-pocket costs, and arrange transportation as needed.

The role requires strong communication, organizational skills, and the ability to multitask in a fast-paced eye-care clinic environment. Normal hours are full-time, with varied scheduling based on location and clinic needs.

Qualifications

• Experience with scheduling and billing processes is preferred.
• Excellent verbal and written communication.
• Ability to work with patients and clinicians.
• Must be able to pass a background check.
• Prolonged sitting and lifting up to 50 pounds.

Responsibilities

• Schedule appointments for patients and optometrists.
• Manage billing procedures and out-of-pocket expenses.
• Handle transportation requests and patient questions.
• Answer telephones and direct inquiries to appropriate staff.
• Maintain patient records with accuracy and confidentiality.

Skills

Microsoft Word

Communication skills

Customer service

Listening skills

Team collaboration

Attention to detail

Organizational skills

Multitasking

Job description

Patient Scheduler (Healthcare)

OBJECTIVE

In a positive and cheerful manner, serve as the patient and optometrist contact regardingappointment scheduling, billing procedures, out-of-pocket expenses and transportation requests.

REPORTS TO

Site Manager

STATUS

Full-time (40 hours per week)

SCHEDULE

Our normal office hours are Monday – Thursday 8:00 am to 5:00 pm, Friday 8:00 am to 1:00 pm. However, work hours for this position vary based on location, patient schedules and clinic needs.

REQUIRED SKILLS

• Working computer knowledge – experienced in Microsoft Word
• Good communication skills, written and verbal
• Pleasant, cooperative, caring attitude
• Good listening skills
• The ability to work with a team to set and to achieve common goals
• Attention to detail
• Excellent organizational skills
• Multitasking and prioritizing

PHYSICAL ABILITIES

• Able to sit for an extended period of time
• Reach and stoop to file levels
• Answer telephone
• Acute hearing
• Lift up to 50 pounds
• Use keyboard

BENEFITS

• Profit Sharing
• 401(k) Plan with generous 50% company match
• Health Savings/Spending Account
• Medical/Dental/Vision
• Paid Holidays
• Personal Time Off
• Group Life Insurance Policy
• Voluntary Term Life
• LifeBalance Employee Assistance Program
• Bereavement Leave
• Eligible for free refractive surgery

*Driving record and background check upon offer for employment*

Salary Minimum: 22.18Salary Maximum: 23.59