Optometric Assistant II

Holland America-Princess (Holland America Dawson City Inn)

Sitka (AK)

On-site

USD 52,000 - 66,000

Full time

14 days+

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Job summary

SEARHC in Alaska seeks an Optometry Assistant to support eye care services for patients of all ages. The role includes optical duties, imaging, triage, scheduling, and maintaining supplies.

A career ladder offers progressive responsibilities as you gain required certifications. Qualifications include a High School Diploma or GED, BLS, and certification such as CPO; experience as Medical Assistant is valued.

Qualifications

High School Diploma or GED.
BLS at hire or within 3 months of hire.
Certified Paraoptometric (CPO) from the American Optometric Association.
Dispensing Optician Apprentice within 3 months of hire.
Clinical Competency required within 3 months of hire and every three years.

Responsibilities

Room and screen patients for providers; perform optical and point-of-care testing.
Assist with optical orders: benefits verification, frame selection, measurements, order entry, payments, dispensing and repairs.
Acquire ocular imaging: photos, OCT, visual fields, enter images into the medical record.
Triage, scheduling of referred or recalled patients; assist with phones and paperwork.
Maintain patient confidentiality and work collaboratively with staff to meet goals.

Skills

Customer service

Time management

Organization

Verbal and written communication

Attention to detail

Multi-tasking

Education

High School Diploma or GED

BLS at hire or must obtain within 3 months of hire

Certified Paraoptometric (CPO) from the American Optometric Association

Dispensing Optician Apprentice within 3 months of hire

Clinical Competency required within 3 months of hire and every three years

Job description

Pay Range:$25.00 - $31.88This position supports eye care services to patients of all ages. This position requires/develops skills as an optometry assistant including optical and imaging duties through on-the-job and self-training modules. Customer service, attention to detail, clear communication and timely documentation are essential for this position.

This is a career ladder position with four levels designed to provide progressively more technical and independent work experiences. Promotion between job levels is based on performance, skill acquisition, required certifications, and the demonstrated ability to successfully handle duties requiring progressively more responsibility.

SEARHC

is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Key Essential Functions and Accountabilities of the Job (as skills acquire)

Optometry Assistant

Room and screen patients for the providers, perform optical and point of care lab testing.

Optical

Assist patients with optical orders: optical benefits verification, frame selection, measurements, order entry, payment collection, order verification, dispensing (glasses and contacts) in-person or by mail, adjustments, repairs, and warranty replacements.
Assist with inventory management: ordering, cleaning, returns and frame placement.
Assist with approval and reconciliation of invoices for timely payment.

Imaging

Acquires ocular imaging: photos, ocular coherence tomography, visual fields, topography.
Enters images into medical record for provider review.

Administrative Support

Assist with triage, tracking and scheduling of referred, recalled or diabetic patients.
Assist with phones, directing/answering patient questions and paperwork.
Work with Referral Care Coordinators, providers and/or clinics to facilitate patient referrals.
Order and maintain office and medical supplies.

Other Functions

Always maintain patient confidentiality.
Work collaboratively to meet the needs of the patients and organizational goals.
Other duties as assigned.

Education, Certifications, and Licences Required

High School Diploma or GED
BLS at hire or must obtain within 3 months of hire.
Certified Par
ao
ptometric
C
ertification
(CPO) from the American Optometric Association
Register as
Dispensing Optician Apprentice within 3 months of hire.
Clinical Competency required within 3 months of hire and every three years

Experience Required

2 years of Medical Assistant or CN
A
experience can exchange for CPO. CPO required within a year of hire

Knowledge of

Knowledge of medical and ophthalmic terminology.
Knowledge and demonstrated use of customer service principles.
Knowledge and demonstrated use of safety and infection control principles.

Skills

Customer service, time management and organization.
Computer use with a high degree of accuracy and detail orientation.
Verbal and written communication.
Ability to multi-task and work independently in fast paced environment.
Ability to learn and maintain optometr y assistant competencies.
Ability to problem-solve and use conflict resolution skills to develop and maintain good working relations with other staff and departments.

Other Qualifications