Patient Safety & Risk Management Lead

Tower Health; Pottstown (Montgomery County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Generous time off

Tuition assistance

Tower Advance Pay

Employee Assistance Program

Retirement Savings Program

Life Insurance

Job summary

Tower Health is seeking a Patient Safety Process Manager for the Pottstown and Phoenixville sites. You will support using RL Solutions for event reporting and investigations, serve as a resource on patient safety concepts, and facilitate analytical teams to identify root causes and corrective actions.

Ideal candidates have clinical experience, CPPS certification or progression, and strong collaboration with leadership to ensure safety improvements and regulatory compliance across the

Qualifications

• Bachelor's Degree required or combination of education/experience considered
• Registered Nurse preferred but not required; clinical experience required
• Certified Professional in Patient Safety (CPPS) required completion within 2 years of employment
• CPPS certification prioritized for role

Responsibilities

• Supports Tower Health to utilize RL Solutions for event reporting and investigation across sites
• Engages with leaders to ensure corrective actions are addressed and improvements monitored
• Acts as organizational resource for patient safety concepts, tools and methods
• Facilitates and advises on Cause Analysis, FMEA, and Apparent Cause Analysis teams
• Collaborates with frontline staff and those responsible for event reporting in the electronic system
• Advocates for improvement efforts and regulatory compliance, knowledgeable about RL Solutions and MCARE/DOH expectations
• Assigns Harm Scores and supports standard use of Harm Scores across the facility
• Works with clinical and regulatory teams to ensure safety and quality outcomes

Skills

Analytical

Change Management

Collaborative Skills

Communication Skills

Leadership

Problem Solving

Strategic Thinking

Team player

Medical Terminology

Detail Oriented

Listening Skills

Negotiation Skills

Organizational Skills

Prepare & Give Presentations

Multitasking

Service Orientation

Excellent Communications Skills

Excellent Interpersonal Skills

Customer Service Skills

Education

Bachelor's Degree

Tools

Epic

Microsoft Office

Job description

Tower Health is seeking a Patient Safety Process Manager for the Pottstown and Phoenixville sites. You will support using RL Solutions for event reporting and investigations, serve as a resource on patient safety concepts, and facilitate analytical teams to identify root causes and corrective actions.

Ideal candidates have clinical experience, CPPS certification or progression, and strong collaboration with leadership to ensure safety improvements and regulatory compliance across the