Patient Safety & Registration Specialist

Cincinnati Children's Office of Academic Affairs and Career Development; Cincinnati (OH); Vor Ort; USD 32.000 - 45.000; Vollzeit

Zusammenfassung

Cincinnati Children’s is seeking a patient registration and scheduling support specialist to join the OR department. You will help ensure accurate patient registration, admissions and scheduling, while upholding HIPAA and confidentiality standards.

This full-time role involves interacting with patients, families and staff, resolving questions, and ensuring compliant documentation. Cincinnati Children’s emphasizes patient safety and high-quality service.

Qualifikationen

• High school diploma or equivalent.
• No directly related experience.

Aufgaben

• Safety - Ensures patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.
• Customer Service - Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
• HIPAA/Confidentiality - Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position.
• Compliance - Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
• Revenue Cycle Support - Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Cincinnati Children’s is seeking a patient registration and scheduling support specialist to join the OR department. You will help ensure accurate patient registration, admissions and scheduling, while upholding HIPAA and confidentiality standards.

This full-time role involves interacting with patients, families and staff, resolving questions, and ensuring compliant documentation. Cincinnati Children’s emphasizes patient safety and high-quality service.