Patient Room Service Specialist — Elevate Dining & Care

Golden-Valley-Memorial-Healthcare-1; Michigan; On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Medical, dental and vision coverage

Tuition assistance

Paid time off

Career growth opportunities

Job summary

Golden Valley Memorial Healthcare is seeking a Room Service Associate to ensure accurate, timely meal service for patients and to deliver exceptional hospitality and service. You will verify dietary needs, enter patient orders, and collaborate with kitchen and clinical teams to support a positive dining experience.

Ideal candidates have strong customer service and communication skills, attention to detail, and the ability to work in a fast-paced hospital environment.

Qualifications

• Strong customer service skills.
• Effective verbal and written communication abilities.
• Attention to detail and organizational skills.
• Computer proficiency and ability to learn departmental software systems.

Responsibilities

• Answer patient meal ordering calls and assist with menu selections.
• Verify diet restrictions, allergies and meal eligibility.
• Enter orders accurately into dietary management systems.
• Communicate with kitchen, hospitality and clinical teams for accuracy and timely delivery.
• Support patient satisfaction initiatives and respond to requests or concerns.
• Coordinate meal requests, snacks and special nutrition needs to support operations.

Skills

Customer service

Verbal & written communication

Attention to detail

Computer proficiency

Education

High school diploma or equivalent

Tools

Dietary management systems

Job description

Golden Valley Memorial Healthcare is seeking a Room Service Associate to ensure accurate, timely meal service for patients and to deliver exceptional hospitality and service. You will verify dietary needs, enter patient orders, and collaborate with kitchen and clinical teams to support a positive dining experience.

Ideal candidates have strong customer service and communication skills, attention to detail, and the ability to work in a fast-paced hospital environment.