Patient Resource Assistant

Nebraska Medicine; Omaha (NE); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Tuition assistance up to $5,000/year

35% Clarkson College discount

Career advancement opportunities

Job summary

Nebraska Medicine is seeking a Patient Resource Assistant to support care teams by transporting patients between rooms and treatment areas using wheelchairs or beds, and to assist with essential non-clinical tasks that keep units running smoothly and safely. In this role, you will be part of a team that delivers dignified, respectful patient interactions.

High school education is required, and BLS from AHA is required within six months of hire.

Qualifications

• High school education or equivalent required.
• BLS certification endorsed by the American Heart Association (AHA) required within six months of hire.
• Prior experience with customers or patients preferred.
• Prior experience in a hospital setting preferred. Proficient knowledge of patient care equipment/supplies preferred.
• Experience with Telecommunication Systems preferred.

Responsibilities

• Transport patients between rooms and treatment areas using wheelchairs or beds.
• Assist with non-clinical tasks to support care environments.
• Ensure unit runs smoothly and safely.

Skills

Customer service

Communication skills

Multi-tasking

Teamwork

Education

High school diploma or equivalent

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift:
First Shift (United States of America)
Patient Resource Assistant
Position Highlights:
Join our patient support team and help make a difference in every care interaction. In this role, you'll transport patients between rooms and treatment areas using wheelchairs or beds, and assist with essential non-clinical tasks that support the overall care environment. This position plays a key role in helping our units run smoothly and safely.
(Also known as: Patient Transporter, Care Support Assistant, Non-Clinical Support Tech)
Shift:

• Mon-Sunday (two weekends per month required) 9:am-5pm or 10:00am-6:00pm
• Part-time
  

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network: Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
• Educational Support: Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.
  

Be part of something extraordinary at Nebraska Medicine!
Perform identified non-clinical tasks as assigned or delegated to support team environment to meet patient care and unit based needs. Transport patients to and from their rooms to treatment rooms either by wheelchair or bed.
Required Qualifications:
High school education or equivalent required.
Basic Life Support (BLS) certification endorsed by the American Heart Association (AHA) required within six months of hire.
Preferred Qualifications:
Prior working experience with customers or patients preferred.
Prior experience in a hospital setting preferred. Proficient knowledge of the use of patient care equipment/supplies preferred.
Experience With Telecommunication Systems Preferred.
Ability to communicate effectively preferred.
Ability to multi-task preferred.
Ability to deal with difficult or challenging customer interactions and escalated to management as appropriate preferred.
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.