Patient Resource Assistant

Nebraska Medicine; United States; On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Tuition assistance

College discount

Career advancement opportunities

Job summary

Nebraska Medicine is seeking a Part-time Patient Resource Assistant to support our patient care teams. You will transport patients between rooms and treatment areas by wheelchair or bed, and assist with essential non-clinical tasks to help units run smoothly and safely.

Two weekends per month are required; shifts include 9:00am-5:00pm or 10:00am-6:00pm. Join a team dedicated to delivering extraordinary care and patient experience.

Qualifications

• High school education or equivalent required.
• Basic Life Support (BLS) certification endorsed by the American Heart Association (AHA) required within six months of hire.
• Preferred: prior experience with customers or patients, hospital setting, patient care equipment, telecommunication systems, effective communication, multi-tasking, and handling difficult interactions.

Responsibilities

• Transport patients to and from rooms to treatment areas by wheelchair or bed.
• Perform non-clinical tasks to support the care environment and help units run smoothly and safely.

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift: First Shift (United States of America)

Patient Resource Assistant Position Highlights:

Join our patient support team and help make a difference in every care interaction. In this role, you'll transport patients between rooms and treatment areas using wheelchairs or beds, and assist with essential non-clinical tasks that support the overall care environment. This position plays a key role in helping our units run smoothly and safely. (Also known as: Patient Transporter, Care Support Assistant, Non-Clinical Support Tech)

Shift: Mon-Sunday (two weekends per month required) 9:am-5pm or 10:00am-6:00pm Part-time

Why Work at Nebraska Medicine?

Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.

Leading Health Network: Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.

Educational Support: Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!

Perform identified non-clinical tasks as assigned or delegated to support team environment to meet patient care and unit based needs.

Transport patients to and from their rooms to treatment rooms either by wheelchair or bed.

Required Qualifications:

• High school education or equivalent required.
• Basic Life Support (BLS) certification endorsed by the American Heart Association (AHA) required within six months of hire.

Preferred Qualifications:

• Prior working experience with customers or patients preferred.
• Prior experience in a hospital setting preferred.
• Proficient knowledge of the use of patient care equipment/supplies preferred.
• Experience with telecommunication systems preferred.
• Ability to communicate effectively preferred.
• Ability to multi-task preferred.
• Ability to deal with difficult or challenging customer interactions and escalatem management as appropriate preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Nebraska Medicine includes two hospitals, the state's largest and highest rated Nebraska Medical Center and Bellevue Medical Center, along with more than 70 primary care and specialty clinics.

Nebraska Medicine and our research and education partner, the University of Nebraska Medical Center (UNMC), share the same mission: to lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care.

Every colleague plays a key role in upholding our promise of “Serious Medicine, Extraordinary Care” to our patients and their families.

Working with Nebraska Medicine means committing to meaningful, impactful work that will elevate the success of your fellow colleagues and will help our patients and their families feel comfortable, confident and cared for.

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Opportunities include full-time, part-time and casual positions in patient care, nursing, nursing support, allied health, diagnostics, administration, customer service, facilities, IT and more.

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