Patient Representative

The-Physicians-Centre; Bryan (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Physicians Centre in Bryan, TX is seeking a front desk billing clerk to greet patients, check them in, collect co-pays, and gather required insurance information.

You will scan IDs, manage appointments in the HST system, prepare daily paperwork and encounters for the next business day, and support office operations.

Qualifications

• High School Diploma with 1-2 years healthcare experience.
• Knowledge of clinic policies and procedures.
• Knowledge of medical terminology.
• Ability to multi-task and provide compassionate patient service.

Responsibilities

• Greet patients and check them in on a daily basis.
• Collect all co-pays from patients if applicable.
• Obtain photo ID and insurance card to be scanned into system.
• Check patients out to assist with patient flow.
• Prepare end of day batch sheet.
• Prepare encounters and SOAP notes for the following business day.
• Create new patient chart in SOAP upon patient arrival.
• Send all paperwork to appropriate departments via inter-office mail.
• Book appointments in HST system when applicable.
• Confirm appointments for the following business day.
• Assist with office duties at the check-in desk.
• Maintain a neat and clean work environment.

Skills

Multitasking

Compassion

Communication

Customer relations

Education

High School Diploma

Healthcare experience

Tools

HST system

Job description

Job Category: Billing, Coding, and Collection

Requisition Number: PATIE041020

• Full-Time
• On-site

Locations

Showing 1 location

The Physicians Centre
Bryan, TX 77802, USA

Description

SUPERVISION RECEIVED : Direct supervision from Practice Administrator and Office Supervisor.

GENERAL SUMMARY OF DUTIES :

• Greet patients upon arrival and check patients in on a daily basis.
• Collect all co-pays from patients if applicable.
• Obtain photo ID and insurance card to be scanned into system.
• Check patients out as needed to assist with patient flow.
• Prepare end of day batch sheet.
• Prepare encounters and SOAP notes for the following business day.
• Create new patient chart in SOAP upon patients arrival.
• Send all paperwork to appropriate departments via inter-office mail.
• Book appointments inHST systemwhen applicable.
• Confirm appointments for the following business day.
• Assist with office duties that can be performed at the check in desk.
• Assist with maintaining a pristine office.
• Maintain a neat and clean work environment.

ESSENTIAL FUNCTIONS :

• Must arrive prior to start time in order to become situated before patient's arrival.
• Perform all office duties required.

EDUCATION : High School Diploma, with 1-2 years experience in healthcare background

KNOWLEDGE:

• Knowledge of clinic policies and procedures.
• Knowledge of computer systems, programs.
• Knowledge of medical terminology.

SKILLS:

• Must be able to multi - task.
• Must be able to express compassion and kindness to patients calling and being seen in the office.
• Must maintain a professional and upbeat attitude.
• Skill in written and verbal communication and customer relations.

ABILITIES:

• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients.

PHYSICAL/MENTAL DEMANDS : Requires sitting and standing associated with a normal office environment.

ENVIRONMENTAL/WORKING CONDITIONS : Normal busy office environment with much patient contact. Occasional evening or weekend work.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.