Patient Relations & Scheduling Specialist

UK HealthCare; Kentucky; On-site; USD 22,000 - 34,000; Full time

Job summary

UK HealthCare in Lexington, KY seeks a Patient Relations Assistant to support front-desk operations within the Markey Hematology clinic. You will greet patients, verify insurance, handle cash, prepare medical records, and schedule appointments to ensure smooth clinic flow.

Ideal candidates have a HS diploma and at least 3.5 years of related experience, plus strong communication, confidentiality, and teamwork.

Qualifications

• HS required.
• 3.5 yrs related experience.
• Strong communication and confidentiality.
• Ability to follow processes and manage data entry across multiple systems.

Responsibilities

• Greet patients and register them.
• Verify insurance information.
• Handle cash and process payments.
• Prepare medical records for visits.
• Schedule appointments and coordinate with clinics.
• Obtain and file new patient records.
• Communicate information with patients by phone and in person.
• Answer phone and route inquiries.
• Support clinic initiatives to improve patient attendance and record-keeping.

Skills

Communication

Calm under pressure

Attention to detail

Teamwork

Education

HS

Job description

UK HealthCare in Lexington, KY seeks a Patient Relations Assistant to support front-desk operations within the Markey Hematology clinic. You will greet patients, verify insurance, handle cash, prepare medical records, and schedule appointments to ensure smooth clinic flow.

Ideal candidates have a HS diploma and at least 3.5 years of related experience, plus strong communication, confidentiality, and teamwork.