Patient Services & Scheduling Coordinator

UK HealthCare; Lexington (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

UK HealthCare in Lexington, KY seeks a Patient Services Coordinator to oversee front-end coordination and intake for patient visits, serving as a lead for schedulers in the area.

You will manage registration, collect copays, verify insurance, obtain referrals and authorizations, and direct patients to the correct location while maintaining HIPAA privacy and respectful service. The role emphasizes teamwork and efficient patient flow.

Qualifications

• Front desk experience preferred
• Excellent communication and interpersonal skills
• Knowledge of HIPAA privacy and patient confidentiality
• Basic understanding of insurance terminology and copay collection
• Ability to coordinate multiple appointments and referrals

Responsibilities

• Coordinate front-end patient intake and scheduling for visits across clinics, radiology, chemo and radiation therapy
• Lead schedulers and manage scheduling workflows to optimize patient flow
• Complete patient registration and paper processing for accurate reimbursement and copay collection
• Verify financial data, insurance details, referrals, and authorizations; assign correct financial classifications
• Direct patients to correct locations, maintain HIPAA compliance, and uphold courtesy and teamwork

Job description

UK HealthCare in Lexington, KY seeks a Patient Services Coordinator to oversee front-end coordination and intake for patient visits, serving as a lead for schedulers in the area.

You will manage registration, collect copays, verify insurance, obtain referrals and authorizations, and direct patients to the correct location while maintaining HIPAA privacy and respectful service. The role emphasizes teamwork and efficient patient flow.