Patient Experience & Relations Specialist II

SMH First Physicians Group; Sarasota (FL); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Sarasota Memorial Health Care System is seeking a patient services assistant to support scheduling, check-in/check-out, and follow-up tasks. You will coordinate with physicians, facilities, and insurance, and manage payments at checkout while upholding confidentiality and compliance with organizational standards.

The role emphasizes a positive attitude, teamwork, and alignment with the system's mission and values. Prior experience in a physician office or healthcare setting is preferred.

Qualifications

• Must have computer and data input skills.
• Must have pleasant and professional demeanor.
• Must establish and maintain effective working relationships.
• Must demonstrate initiative and self-direction.
• Must perform multiple tasks simultaneously with proficiency.
• Must be dependable/reliable.

Responsabilités

• Schedule patients and coordinate appointments.
• Check-in and checkout patients and process follow-up activities.
• Serve as liaison between physician, patient, facility and insurance company.
• Handle collections at time of checkout.
• Maintain strict confidentiality of patient information.
• Ensure compliance with standards and organizational values.

Connaissances

Computer skills

Data entry

Professional demeanor

Multitasking

Dependability

Relationship building

Formation

High School Diploma or GED

Outils

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Access

Description du poste

Sarasota Memorial Health Care System is seeking a patient services assistant to support scheduling, check-in/check-out, and follow-up tasks. You will coordinate with physicians, facilities, and insurance, and manage payments at checkout while upholding confidentiality and compliance with organizational standards.

The role emphasizes a positive attitude, teamwork, and alignment with the system's mission and values. Prior experience in a physician office or healthcare setting is preferred.