Patient Relations & Scheduling Specialist II

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Sarasota Memorial Health Care System seeks a patient services coordinator to manage patient scheduling, check-in, checkout, and follow-up tasks, while acting as a liaison between physicians, patients, the facility and insurance providers.

The role requires solid data entry, basic computer skills, and familiarity with EHR/EMR systems. A high school diploma or equivalent is required, with prior physician office experience preferred.

Qualifications

• Must have basic computer, keyboard and data entry skills.
• Prefer familiarity with EHR/EMR and medical terminology.
• Prefer some college or vocational training.
• Prefer one year of experience in a physician office.

Responsibilities

• Handle patient scheduling, check-in, checkout and follow-up activities.
• Serve as liaison between physician, patient, facility and insurer.
• Assist with collections at checkout and ensure compliance.
• Maintain confidentiality and adhere to the organization’s standards.

Skills

Data entry skills

Professional demeanor

Relationship building

Initiative

Multitasking

Reliability

Microsoft Office

EHR/EMR knowledge

Medical terminology

Education

High School Diploma, GED or Certificate

Tools

Microsoft Office Suite

EHR/EMR software

Job description

Sarasota Memorial Health Care System seeks a patient services coordinator to manage patient scheduling, check-in, checkout, and follow-up tasks, while acting as a liaison between physicians, patients, the facility and insurance providers.

The role requires solid data entry, basic computer skills, and familiarity with EHR/EMR systems. A high school diploma or equivalent is required, with prior physician office experience preferred.