Patient Registration & Welcome Desk Specialist

Wakemed; Cary (NC); On-site; USD 33,000 - 42,000; Full time

Job summary

WakeMed Health & Hospitals in Cary, NC seeks a Patient Registration Representative to greet patients, check them in for appointments, and coordinate follow-up visits. The role requires accurate data entry of demographics and insurance, and collection of copays at point of service.

As a liaison to patients and healthcare professionals, you will provide excellent customer service in a fast-paced setting, handle scheduling, and support the centralized welcome desks across hospital entrances and

Qualifications

• High School Diploma or Equivalent Required.
• 1 Year Customer Service Preference.

Responsibilities

• Register and check in patients for appointments at centralized welcome desks and check-in desks.
• Enter demographic and insurance information accurately and collect copays.
• Schedule follow-up appointments and serve as liaison with patients, community, and healthcare professionals.

Education

High School Diploma or Equivalent

Job description

WakeMed Health & Hospitals in Cary, NC seeks a Patient Registration Representative to greet patients, check them in for appointments, and coordinate follow-up visits. The role requires accurate data entry of demographics and insurance, and collection of copays at point of service.

As a liaison to patients and healthcare professionals, you will provide excellent customer service in a fast-paced setting, handle scheduling, and support the centralized welcome desks across hospital entrances and