Patient Registration & Verification Specialist

College of Pastoral Supervision and Psychotherapy; Rockingham, Northern (NC, KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

FirstHealth of the Carolinas in central North Carolina is seeking a Front Desk/Administrative Assistant to register patients, verify insurance, and manage demographic data with accuracy. The role requires attention to detail, strong communication, and a patient-centered approach.

Responsibilities include handling payments, assisting with financial aid applications, and coordinating with medical staff to ensure seamless service delivery. Prior experience in medical settings is preferred.

Qualifications

• High school diploma or GED required.
• Understanding of medical terminology.
• Two years of experience in a medical-related field preferred.
• Bilingual skills preferred.

Responsibilities

• Register patients accurately and efficiently.
• Verify insurance benefits and pre-certifications.
• Demographic verification: ensure patient data is up to date.
• Collect and post payments, and assist with financial assistance applications as needed.
• Maintain a customer-centric approach when dealing with all patients, internal and external.
• Provide clear and effective communication with patients and medical staff.
• Administrative duties: manage multiple tasks, complete required documentation, and follow up on outstanding issues.

Skills

Strong communication

Multitasking

Typing 35 wpm

Computer literacy

Customer service

Education

High school diploma or GED

Medical terminology

2 years medical-related experience

Job description

FirstHealth of the Carolinas in central North Carolina is seeking a Front Desk/Administrative Assistant to register patients, verify insurance, and manage demographic data with accuracy. The role requires attention to detail, strong communication, and a patient-centered approach.

Responsibilities include handling payments, assisting with financial aid applications, and coordinating with medical staff to ensure seamless service delivery. Prior experience in medical settings is preferred.