Patient Access & Registration Specialist

College of Pastoral Supervision and Psychotherapy; Rockingham, Northern (NC, KY); Hybrid; USD 21,000 - 29,000; Full time

Job summary

FirstHealth of the Carolinas is seeking a patient registration professional to join our administrative team in central North Carolina. You will register patients, verify insurance, and maintain accurate demographics while delivering friendly service to patients and staff.

Ideal candidates will have a high school diploma or GED, familiarity with medical terminology, and the ability to multitask in a fast-paced healthcare environment.

Qualifications

• Education and Experience: High school diploma or GED required.
• Understanding of medical terminology.
• Two years of experience in a medical-related field preferred.
• Bilingual skills preferred.

Responsibilities

• Patient Registration: Register patients accurately and efficiently.
• Insurance Verification: Verify insurance benefits and pre-certifications.
• Demographic Verification: Ensure all patient demographic information is up to date.
• Payment Handling: Collect and post payments, and assist with financial assistance applications as needed.
• Customer Service: Maintain a customer-centric approach when dealing with all types of patients, both internal and external.
• Communication: Provide clear and effective communication with patients and medical staff.
• Administrative Duties: Manage multiple tasks in an organized manner, complete required documentation, and follow up on outstanding issues

Skills

Strong verbal communication

Multitasking

Typing 35 wpm

Customer service

Education

High school diploma or GED

Medical terminology understanding

2 years medical-related experience preferred

Bilingual skills preferred

Job description

FirstHealth of the Carolinas is seeking a patient registration professional to join our administrative team in central North Carolina. You will register patients, verify insurance, and maintain accurate demographics while delivering friendly service to patients and staff.

Ideal candidates will have a high school diploma or GED, familiarity with medical terminology, and the ability to multitask in a fast-paced healthcare environment.