Patient Registration Supervisor — Night Shift Leader (On-site)

North Memorial Medical Center; Robbinsdale (MN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health & Welfare Benefit Packages

401k Retirement Match or Pension Plan

Generous Paid Time Off

Adoption Reimbursement

Child Care Discount Program

Education/Tuition Reimbursement

24/7 Fitness Center Access

Job summary

North Memorial Health is seeking a Supervisor for hospital-wide patient registration. You will oversee daily registration workflows, ensuring accuracy and efficiency across the system’s Robbinsdale and Maple Grove sites.

Responsibilities include supporting revenue cycle goals, updating divisional procedures, and producing performance reports. Strong organizational and communication skills are essential, with focus on exceptional customer service in a complex healthcare environment.

Qualifications

• Must have strong organizational and communication abilities.
• Ability to manage multiple tasks in a fast-paced hospital setting.
• Strong analytical and problem-solving skills; focus on accuracy and efficiency.

Responsibilities

• Supervise day-to-day operations of hospital-wide patient registration areas.
• Support Revenue Cycle and Service Excellence goals.
• Assist in development and maintenance of divisional policies and procedures.
• Prepare reports on divisional performance indicators and process analysis.

Skills

Organizational skills

Communication skills

Multitasking

Analytical thinking

Customer service

Education

High School diploma or equivalent

Associates or Bachelor's in Business or Healthcare (preferred)

Tools

None

Job description

North Memorial Health is seeking a Supervisor for hospital-wide patient registration. You will oversee daily registration workflows, ensuring accuracy and efficiency across the system’s Robbinsdale and Maple Grove sites.

Responsibilities include supporting revenue cycle goals, updating divisional procedures, and producing performance reports. Strong organizational and communication skills are essential, with focus on exceptional customer service in a complex healthcare environment.