Evening Patient Registration Specialist — On-site

North Memorial Healthcare; Maple Grove (MN); Sur place; USD 27 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health insurance benefits

24/7 Fitness Center Access

Education/Tuition Reimbursement

Paid Time Off

Résumé du poste

North Memorial Health in Maple Grove, MN is seeking a Registration Specialist to greet visitors, provide directions, and register patients accurately in the hospital system.

You will verify identification, demographics and insurance information while upholding our mission and values. The on-site role requires English proficiency and a focus on quality customer service in a fast-paced environment. Hours are evenings, 51 hours per two weeks, with non-exempt status and benefits eligibility.

Qualifications

• High school diploma or equivalent.
• 6+ month’s clerical and/or customer service experience in a hospital, clinic or physician’s office.
• 1+ years’ scheduling or registration experience in a hospital, clinic, or physician’s office preferred.
• Strong knowledge of medical terminology.
• Strong problem solving and critical thinking skills.
• Ability to handle stressful situations and maintain composure in presence of customers, families, guests, and team members.
• Effective planning, organizational and detail-oriented skills.
• Solid PC skills to include MS applications, Internet, etc.
• Strong communication skills with demonstrated ability to express ideas and information clearly and concisely.
• Demonstrated ability to deal with conflict in a positive manner and to be attentive to others.

Responsabilités

• Greet visitors, provide directions, and escort customers and families to destinations.
• Register customers accurately into the hospital system and verify identification, demographics and insurance information.
• Demonstrate North Memorial Health’s mission, vision, values, and guiding principles.
• Maintain quality customer service and respond to a variety of personalities and situations.

Connaissances

Clerical skills

Customer service

MS Office

Communication skills

Conflict resolution

English proficiency

Formation

High school diploma

Description du poste

North Memorial Health in Maple Grove, MN is seeking a Registration Specialist to greet visitors, provide directions, and register patients accurately in the hospital system.

You will verify identification, demographics and insurance information while upholding our mission and values. The on-site role requires English proficiency and a focus on quality customer service in a fast-paced environment. Hours are evenings, 51 hours per two weeks, with non-exempt status and benefits eligibility.