Patient Registration Specialist - Urology Clinic

Charleston Area Medical Center; Morgantown (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Mon Medical Center in Morgantown seeks a Registration Representative to provide a welcoming first impression and complete patient registration, billing and scheduling steps for ambulatory clinics. The role emphasizes exceptional patient experience, accurate data entry, insurance verification, and collaboration with clinic staff to maintain smooth patient flow and high-quality care.

Strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment are

Qualifications

• High School Diploma or GED required.
• Minimum 1 year experience in a healthcare office or hospital setting.
• Basic Life Support (BLS) certification must be obtained during probation.
• Prior customer service experience preferred.

Responsibilities

• Accurately registers patients and verifies demographics and insurance.
• Answers multi-line phones and acts as clinic operator.
• Schedules, reschedules, and cancels appointments.
• Processes payments, handles co-pays, and supports front-end billing.
• Communicates with staff to support patient flow and care.

Skills

Customer service

Communication

Time management

Multitasking

Education

High School Diploma or GED

Tools

EHR systems

Billing software

Job description

Mon Medical Center in Morgantown seeks a Registration Representative to provide a welcoming first impression and complete patient registration, billing and scheduling steps for ambulatory clinics. The role emphasizes exceptional patient experience, accurate data entry, insurance verification, and collaboration with clinic staff to maintain smooth patient flow and high-quality care.

Strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment are