Patient Registration Specialist (PRN, On-Call)

R1 RCM, Inc.; Sparta (TN); On-site; USD 20,000 - 26,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative for in-hospital registration. You will be the first face patients meet, guiding them through the registration process and collecting accurate information with a calm, compassionate approach.

The role requires strong customer service and the ability to navigate insurance plans, with on-the-job training in a fast-paced hospital setting. This PRN position offers(minimum) 48 hours per month, with on-call shifts as needed.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Register patients across multiple computer systems in a timely manner.
• Answer phones and collect information accurately.
• Assist patients who may be ill, anxious, or confused with empathy.
• Explain insurance details and coverage with training provided.
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative for in-hospital registration. You will be the first face patients meet, guiding them through the registration process and collecting accurate information with a calm, compassionate approach.

The role requires strong customer service and the ability to navigate insurance plans, with on-the-job training in a fast-paced hospital setting. This PRN position offers(minimum) 48 hours per month, with on-call shifts as needed.