Patient Registration Specialist, Healthcare

R1 RCM, Inc.; Anderson (IN); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Competitive benefits package

Training provided

Growth opportunities

Job summary

R1 RCM, Inc. in Anderson, IN is hiring a Patient Registration Customer Service Representative. You will be the first friendly face patients meet when they check into Ascension St. Vincent Anderson, helping navigate registration and gathering information with empathy.

No healthcare background? No problem — we provide training. The role is full-time, Monday to Friday 8:30 AM to 5:00 PM with rotating weekends/holidays, and offers a competitive benefits package.

Qualifications

• High School Diploma or GED.
• 2 Years customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.
• Healthcare experience is preferred but not required.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM, Inc. in Anderson, IN is hiring a Patient Registration Customer Service Representative. You will be the first friendly face patients meet when they check into Ascension St. Vincent Anderson, helping navigate registration and gathering information with empathy.

No healthcare background? No problem — we provide training. The role is full-time, Monday to Friday 8:30 AM to 5:00 PM with rotating weekends/holidays, and offers a competitive benefits package.