Patient Registration Specialist - Full Time

ADP, Inc.; Minneapolis (MN); Hybrid; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Holidays

401(k) plan

Job summary

Twin Cities Spine Center is seeking a Patient Registration Specialist in Minneapolis, MN. This full-time role requires greeting patients, collecting demographics and insurance details, and entering data into NextGen.

You will help coordinate appointments and payments while supporting clinic operations. The ideal candidate has high school diploma or equivalent and experience in medical front desk tasks, with good communication and multitasking abilities.

Qualifications

• Experience with medical front desk tasks is preferred.
• Ability to verify patient insurance and demographics.
• Strong customer service and organizational skills.

Responsibilities

• Welcome and register patients and visitors in a respectful and helpful manner.
• Enter demographic and insurance information into the billing system.
• Verify patient insurance eligibility and collect co-pays/payments.
• Educate patients on the patient portal and schedule follow-up appointments.
• Coordinate interpreter services and assist staff to ensure smooth clinic flow.
• Maintain confidentiality and HIPAA compliance.
• Travel to remote sites as needed.

Skills

Patient registration

Customer service

Travel to clinics

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Registration Specialist - Full Time

Minneapolis, MN, US

2 days ago Requisition ID: 1289

Salary Range: $21.75 To $23.00 Hourly

Job Location: Minneapolis with regular rotation to remote clinics as business dictates

Job Status: Full Time - 40 hours/week

Clinic hours may vary between 7:00 am and 5:00 pm based on business needs

We are seeking a motivated and talented Patient Registration Specialist to join our busy, fast paced specialty office at Twin Cities Spine Center (TC Spine). Come be a part in our patient’s lives and work for an organization that has consistently been named one of the area’s Top Workplaces.

The Patient Registration Specialist plays a key role in creating a positive experience for our patients as the first point of contact when patients arrive to our clinics. This role is responsible for professionally greeting incoming patients, distributing paperwork, checking/entering insurance/demographic information, and processing co-pays/payments. They are also responsible for working collaboratively with clinic staff to help facilitate a smooth clinic flow and ensuring that patient's questions have been answered before leaving the clinic.

Job Responsibilities:

• Welcome and register patients and visitors in a respectful and helpful manner
• Gather and accurately enter demographic and insurance information into NextGen billing system
• Verify patient insurance eligibility
• Collect co-pays and patient payments
• Enroll and educate patients on TC Spine’s patient portal
• Schedule follow up appointments as requested by providers
• Coordinate the scheduling of interpreter services for patients as needed
• Work closely and cooperatively with clinic staff to help facilitate a positive patient experience
• Contact patients via phone for demographic and/or insurance information
• Maintains strict confidentiality and adherence to all laws and regulations applicable to the position, including HIPAA
• Travel to remote sites based on business needs
• Assist patients and visitors with questions as needed

Job Requirements:

• Patient registration in a medical setting preferred
• Previous medical insurance experience is beneficial
• Ability to travel to remote clinics on a regular basis as business needs dictate
• Ability to prioritize multiple tasks with frequent interruptions
• Deliver high quality customer service to external and internal customers
• Ability to work efficiently and accurately in a fast paced environment
• A team player with the ability to work independently
• Ability to professionally work with patients of all ages, ethnicities, and backgrounds
• Minimum of a High School Diploma or equivalent

Benefits:

• Medical, Dental, and Vision Insurance
• Group Life and AD&D coverage
• Company Paid Short and Long Term Disability coverage
• Flexible Spending and Health Saving Account options401(k) plan through salary deferrals
• PTO and Paid Holidays

The above description is intended to provide a general outline of some of the basic job requirements and responsibilities and is not all inclusive. Job responsibilities, required skills, and working conditions are also subject to change from time to time. Twin Cities Spine Center is an Equal Employment Opportunity Employer, and provides reasonable accommodation to qualified disabled individuals in accordance with applicable federal and state law.