Patient Registration & Insurance Concierge

Twin-Cities-Spine-Center-1; Saint Paul (MN); On-site; USD 62,323,000 - 65,904,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life and AD&D

Disability coverage

401(k) plan

PTO and Paid Holidays

Mileage reimbursement

Job summary

Twin Cities Spine Center in Minneapolis, MN is looking for a Patient Registration Specialist to join our busy, specialty office. You will welcome patients, collect and enter demographic and insurance information, and help ensure a smooth first point of contact in our clinics.

The role requires friendly, accurate service, ability to travel to remote sites as needed, and a commitment to HIPAA and patient confidentiality. This is a full-time position with standard clinic hours.

Qualifications

• Experience with patient registration in a medical setting preferred.
• Previous medical insurance processing experience beneficial.
• Willingness to travel to remote clinics regularly.
• Ability to prioritize multiple tasks with interruptions.
• Strong customer service for internal and external customers.
• Able to work efficiently in a fast-paced environment.
• Team player who can also work independently.
• Able to work with patients of all ages and backgrounds.
• High School Diploma or equivalent required.

Responsibilities

• Welcome and register patients and visitors in a respectful and helpful manner.
• Gather and accurately enter demographic and insurance information into NextGen billing system.
• Verify patient insurance eligibility.
• Collect co-pays and patient payments.
• Enroll and educate patients on TC Spine’s patient portal.
• Schedule follow up appointments as requested by providers.
• Coordinate the scheduling of interpreter services for patients as needed.
• Work closely and cooperatively with clinic staff to help facilitate a positive patient experience.
• Contact patients via phone for demographic and/or insurance information.
• Maintains strict confidentiality and adherence to all laws and regulations applicable to the position, including HIPAA.
• Travel to remote sites based on business needs.
• Assist patients and visitors with questions as needed.

Skills

Patient registration

Medical insurance experience

Customer service

Travel to remote sites

Multitasking

HIPAA compliance

Team player

Education

High School Diploma or equivalent

Job description

Twin Cities Spine Center in Minneapolis, MN is looking for a Patient Registration Specialist to join our busy, specialty office. You will welcome patients, collect and enter demographic and insurance information, and help ensure a smooth first point of contact in our clinics.

The role requires friendly, accurate service, ability to travel to remote sites as needed, and a commitment to HIPAA and patient confidentiality. This is a full-time position with standard clinic hours.