Patient Registration Specialist - Part Time w/ Benefits

ADP, Inc.; Minneapolis (MN); On-site; USD 30,000 - 32,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D

Disability Insurance

401(k)

PTO

Paid Holidays

Job summary

Twin Cities Spine Center in Minneapolis is seeking a part-time Patient Registration Specialist for our busy specialty office. You will greet patients, collect paperwork, verify insurance, and process co-pays while helping keep clinic flow smooth.

This role supports travel to remote clinics as needed, requires strong customer service, and requires accuracy in a fast-paced environment. High School Diploma is required; prior medical insurance experience is a plus; hours are Tue/Wed/Thu, 24 hours

Qualifications

• Prior medical insurance experience is beneficial.
• Ability to travel to remote clinics regularly.
• Strong customer service and communication skills.
• Experience using medical billing systems is a plus.

Responsibilities

• Welcome and register patients and visitors.
• Enter demographic and insurance information into NextGen billing system.
• Verify patient insurance eligibility using Healthia and online sources.
• Collect co-pays and patient payments.
• Educate patients on TC Spine’s patient portal.
• Schedule follow-up appointments as requested by providers.
• Coordinate interpreter services as needed.
• Collaborate with clinic staff to ensure smooth patient experience.
• Contact patients by phone for demographic/insurance information.
• Maintain confidentiality and HIPAA compliance.
• Travel to remote sites as needed.
• Assist patients and visitors with questions.

Skills

Customer service

Team player

Multi-tasking

Education

High School Diploma

Tools

NextGen billing system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part Time w/Benefits Part-Time Office/Clerical Minneapolis, MN, US

2 days ago Requisition ID: 1317

Salary Range: $21.75 To $23.00 Hourly

Job Location: Minneapolis or St. Paul with regular travel within the seven-county metro-area, with periodic travel outside the region based on business needs. Employee may be eligible for mileage reimbursement for miles beyond normal commute, normal commute being to either the Minneapolis or St. Paul location.

Job Status: Part Time with Benefits - 24 hours/week - Tuesday, Wednesday, and Thursday. Clinic hours may vary between 7:30 am and 5:00 pm based on business needs.

We are seeking a motivated and talented Patient Registration Specialist to join our busy, fast paced specialty office at Twin Cities Spine Center (TC Spine). Come be a part in our patient’s lives and work for an organization that has consistently been named one of the area’s Top Workplaces.

The Patient Registration Specialist plays a key role in creating a positive experience for our patients as the first point of contact when patients arrive to our clinics. This role is responsible for professionally greeting incoming patients, distributing paperwork, checking/entering insurance/demographic information, and processing co-pays/payments. They are also responsible for working collaboratively with clinic staff to help facilitate a smooth clinic flow and ensuring that patient's questions have been answered before leaving the clinic.

Job Responsibilities

• Welcome and register patients and visitors in a respectful and helpful manner
• Gather and accurately enter demographic and insurance information into NextGen billing system
• Verify patient insurance eligibility by using Healthia and other online sources
• Collect co-pays and patient payments
• Enroll and educate patients on TC Spine’s patient portal
• Schedule follow up appointments as requested by providers
• Coordinate the scheduling of interpreter services for patients as needed
• Work closely and cooperatively with clinic staff to help facilitate a positive patient experience
• Contact patients via phone for demographic and/or insurance information
• Maintains strict confidentiality and adherence to all laws and regulations applicable to the position, including HIPAA
• Travel to remote sites based on business needs
• Assist patients and visitors with questions as needed

Job Requirements

• Patient registration in a medical setting preferred
• Previous medical insurance experience is beneficial
• Ability to travel to remote clinics on a regular basis as business needs dictate
• Ability to prioritize multiple tasks with frequent interruptions
• Deliver high quality customer service to external and internal customers
• Ability to work efficiently and accurately in a fast paced environment
• A team player with the ability to work independently
• Ability to professionally work with patients of all ages, ethnicities, and backgrounds
• Minimum of a High School Diploma or equivalent

Benefits

• Medical, Dental, and Vision Insurance
• Group Life and AD&D coverage
• Company Paid Short and Long Term Disability coverage
• Flexible Spending and Health Saving Account options
• 401(k) plan through salary deferrals
• PTO and Paid Holidays

The above description is intended to provide a general outline of some of the basic job requirements and responsibilities and is not all inclusive. Job responsibilities, required skills, and working conditions are also subject to change from time to time. Twin Cities Spine Center is an Equal Employment Opportunity Employer, and provides reasonable accommodation to qualified disabled individuals in accordance with applicable federal and state law.