Patient Services Representative - Twin Cities Orthopedics

Eagan Orthopedic Surgery Center; Chaska (MN); On-site; USD 26,000 - 38,000; Part time

Benefits offered by this job

Medical plan

Dental & Vision

Tuition Reimbursement

401(k) Profit Sharing

Employee Assistance Program

Job summary

Twin Cities Orthopedics is seeking a part-time Patient Services Representative for its Two Twelve Surgery Center in Chaska. The role handles patient registration, insurance verification, and coordination of pre-op communications, with hours varying and on-site duties.

Ideal candidates have a high school diploma, customer service experience, and familiarity with medical office procedures. CPR/BLS certification is preferred or to be completed upon hire.

Qualifications

• High School diploma or GED or equivalent required.
• Medical terminology knowledge preferred.
• Customer service experience required.
• Administrative or medical office experience preferred.
• CPR certification for Healthcare Professionals (BLS) or to be completed upon hire.

Responsibilities

• Greet and register surgery patients and obtain insurance information.
• Verify patients' insurance is up to date.
• Enter new or changed patient information from pre-op calls into system.
• Manage history and physical (H&Ps) process for upcoming surgeries.
• Prepare and break down patient charts.

Skills

Customer service

Administrative support

Medical terminology

Communication

Education

High School diploma/GED

Job description

Job Category: Patient Services

Requisition Number: PATIE010212

• Posted : October 20, 2026
• Part-Time
• On-site
• Hourly Range : $18.77 USD to $27.82 USD

Locations

Showing 1 location

Description

The Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service.

This is a casual role, hours will vary depending on the day. You must be available at lease two days a month out of our Two Twelve Surgery Center in Chaska.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Essential Functions:

• Greet and register surgery patients. Obtain all appropriate insurance information and signatures from patients at the time of registration
• Verify all patients’ insurance is accurately updated
• Responsible for entering all new or changed patient information from pre-op phone call into system prior to patient having surgery
• Manage and retrieve history and physical (H&Ps) process for upcoming surgery patients, as needed
• Responsible for all patient chart preparation and break down of charts
• Assists with patient pre-operative phone calls and surgery scheduling
• Responsible for monitoring fax machine for filing operative reports, pathology reports etc.
• Collaborates with other disciplines to maximize patient outcomes and ensure a smooth flow of the surgical experience
• Accountable for reporting occurrences through the center’s established reporting process related to employee and/or patient/visitor events
• Fosters the developmental and educational process of self, colleagues, orientees and students (includes functioning as a preceptor)
• Participates in acceptable continuing education, fostering career and skill development including meeting departmental continuing education requirements
• Assists in managing controllable costs by the proper, non-wasteful use of surgery center resources
• Any and all other duties as assigned

Education and Experience Requirements:

• High School diploma/GED or equivalent
• Medical terminology knowledge preferred
• Customer Service experience
• Administrative or Medical Office experience preferred
• Current certification in basic CPR for Healthcare Professionals (BLS) or completed upon hire.

Benefits & Compensation:

• Actual starting pay will vary based on education, skills, and experience.

The pay range displayed reflects full-time compensation and will be prorated for employees working less than a full-time schedule.

• We offer a comprehensive benefits package - to learn more click here .
  • Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
  • All employees, regardless of hours, are eligible for 401(k) Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

Working Conditions:

• Frequentlylift up to 50 pounds independently and occasionally up to 100 pounds with assistance.
• Requires the ability to stand, walk, bend, and move continuously throughout the shift.
• Must be able to frequently perform physical activities such as pushing, pulling, and reaching.
• Visual acuity to read electronic and paper documents.
• Auditory ability to participate in phone or video calls clearly.
• Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

Ability to:

• Comply with company policies, procedures, practices, and business ethics guidelines.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance.
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines.Prioritize workload effectively.
• Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Notes:

• Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing [e-mail] . For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.
• Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuing federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.