Patient Registration Specialist – Front/Back Office

Cottage Health; Goleta (CA); Hybrid; USD 39,000 - 52,000; Full time

Job summary

Cottage Health in Goleta, CA is seeking a Patient Registration Representative for the PSC Goleta Hollister department. You will handle front and back-office duties, provide patient-facing service, and support data entry in Sunquest and Eclipsys systems.

The role requires strong customer service, accuracy in processing, and adherence to HIPAA regulations. Experience with medical terminology is preferred, and a valid CA Class C license is required for driving between facilities.

Qualifications

• Minimum: One year of customer service experience.
• Valid Class C California driver's license with an acceptable driving record.
• Medical terminology preferred.

Responsibilities

• Handle front and back-office duties at the PSC Goleta Hollister.
• Provide customer service and resolve patient inquiries.
• Enter data into Sunquest and Eclipsys systems accurately.
• Assist with insurance billing codes and processing, while following HIPAA regulations.
• Order office supplies and support PSC operations.

Skills

Customer service

Data entry

Problem solving

HIPAA compliance

Education

Medical terminology (preferred)

Tools

Sunquest

Eclipsys

Job description

Cottage Health in Goleta, CA is seeking a Patient Registration Representative for the PSC Goleta Hollister department. You will handle front and back-office duties, provide patient-facing service, and support data entry in Sunquest and Eclipsys systems.

The role requires strong customer service, accuracy in processing, and adherence to HIPAA regulations. Experience with medical terminology is preferred, and a valid CA Class C license is required for driving between facilities.