Patient Access Registrar PD

Cottage Health; Solvang (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

Cottage Health seeks a Patient Access Registrar for their CH Patient Access department, working directly with patients, clinical staff, and other Cottage Health employees to provide information and resolve issues related to patient accounts. The Registrar is the first impression for patients arriving for services and is responsible for creating a positive patient experience.

Education and experience requirements emphasize an associate degree or higher, 1 year in an office or customer service

Qualifications

• Education: Associate degree or higher preferred.
• Minimum: 1 year in an office, hospitality, or customer service environment.
• Preferred: 2 years in healthcare with knowledge of medical terminology.
• Technical: Basic MS Word, Outlook and Excel; 35 wpm typing.
• Preferred: MS Office suite including PowerPoint and Access.

Responsibilities

• Interact with patients, clinical staff and Cottage Health employees to provide information and resolve issues related to patient accounts.
• Serve as the first impression for patients arriving for services and contribute to a positive patient experience.

Skills

Typing speed 35 wpm

MS Word/Outlook/Excel

Education

College Associate’s degree or higher

Tools

MS Word

Outlook

Excel

PowerPoint

Access

Job description

Cottage Health seeks a Patient Access Registrarfor theirCH Patient Access department responsible forworking directly with patients, clinical staff, and other CH employees to provide information and resolve issues relating to patient accounts. The Patient Access Registrar is the first impression of patients arriving for services and is responsible for creating a positive patient experience.

Qualifications

QUALIFICATIONS:

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Education:

• Preferred: College Associate’s degree or higher.

Technical Requirements:

• Minimum:Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed.
• Preferred: Expert knowledge of MS Office software, including PowerPoint and Access.

Years of Related Work Experience:

• Minimum:1 year of experience in an office, hospitality, or customer service environment.
• Preferred: 2 years of related work experience in a healthcare environment, with a working knowledge of medical terminology.

About Us

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.

Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.

*Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards.