Patient Access Registrar

Cottage Health; Goleta (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Cottage Health seeks a Patient Access Registrar in Goleta, CA. The role supports the Patient Access department by welcoming patients, providing information, and resolving questions about patient accounts.

You will interact with patients, clinical staff, and CH employees to ensure a positive experience. Required is at least 1 year in an office/customer service setting, with basic MS Word/Outlook/Excel skills and a typing speed of 35 wpm; healthcare terminology knowledge is a plus.

Qualifications

• Associate degree or higher preferred.
• 1 year of experience in an office, hospitality, or customer service environment required.
• Healthcare experience with medical terminology preferred.

Responsibilities

• Be the first point of contact for patients arriving for services.
• Assist patients and staff by providing information and resolving issues related to patient accounts.

Skills

MS Word

Outlook

Excel

Typing 35 wpm

Education

Associate degree or higher

Tools

PowerPoint

Access

Job description

Job Description

Cottage Health seeks a Patient Access Registrar for their CH Patient Access department responsible for working directly with patients, clinical staff, and other CH employees to provide information and resolve issues relating to patient accounts. The Patient Access Registrar is the first impression of patients arriving for services and is responsible for creating a positive patient experience.

Qualifications

QUALIFICATIONS:

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Education:

• Preferred: College Associate’s degree or higher.

Technical Requirements:

• Minimum: Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed.
• Preferred: Expert knowledge of MS Office software, including PowerPoint and Access.

Years of Related Work Experience:

• Minimum: 1 year of experience in an office, hospitality, or customer service environment.
• Preferred: 2 years of related work experience in a healthcare environment, with a working knowledge of medical terminology.

About Us

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

• Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards .