Patient Registration Representative PDL

Cottage Health; Goleta (CA); Hybrid; USD 39,000 - 52,000; Full time

Job summary

Cottage Health in Goleta, CA is seeking a Patient Registration Representative for the PSC Goleta Hollister department. You will handle front and back-office duties, provide patient-facing service, and support data entry in Sunquest and Eclipsys systems.

The role requires strong customer service, accuracy in processing, and adherence to HIPAA regulations. Experience with medical terminology is preferred, and a valid CA Class C license is required for driving between facilities.

Qualifications

• Minimum: One year of customer service experience.
• Valid Class C California driver's license with an acceptable driving record.
• Medical terminology preferred.

Responsibilities

• Handle front and back-office duties at the PSC Goleta Hollister.
• Provide customer service and resolve patient inquiries.
• Enter data into Sunquest and Eclipsys systems accurately.
• Assist with insurance billing codes and processing, while following HIPAA regulations.
• Order office supplies and support PSC operations.

Skills

Customer service

Data entry

Problem solving

HIPAA compliance

Education

Medical terminology (preferred)

Tools

Sunquest

Eclipsys

Job description

Pacific Diagnostic Laboratory seeks a Patient Registration Representative PDLfor their PSC Goleta Hollister department responsible for all PSC (Patient Service Center) front and back-office duties. This function includes and is not limited to; Customer service, Sunquest and Eclipsys data entry, Medical Necessity, Insurance billing codes, problem resolution, following HIPPA regulations ordering office supplies and helping with processing at the PSC.

QUALIFICATIONS:

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

Technical Requirements:

• Minimum:Valid class “C” California Driver’s License and verification of acceptable driving record from the California Department of Motor Vehicles.
• Preferred: Medical terminology preferred.

Years of Related Work Experience:

• Minimum: One year prior customer service required.

Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

*Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards .

To provide superior health care for and improve the health of our communities through a commitment to our core values of excellence, integrity, and compassion.

Total Rewards

Benefits designed with you in mind. Learn about Cottage Health's generous Total Rewards package for all aspects of your life.

Life Where You Love It

Whether it's a morning surf before work, a sunset walk on the shores of Carpinteria, Santa Barbara, or Goleta, a bike ride through the beautiful Santa Ynez Valley, you are sure to feel a bit of the magic that is the Santa Barbara region.

Equal Opportunity Employer

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender status, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status, or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support, and connection to their work.

Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.