Patient Registration Representative PDL

Cottage Health; Santa Barbara (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

Cottage Health is seeking a Patient Registration Representative for their PSC Santa Barbara Bath St department. The role involves handling both front-and-back-office duties including customer service, data entry, medical necessity checks, and insurance billing.

The successful candidate will hold a valid California Driver's License and ideally have a year of customer service experience. Cottage Health is committed to superior patient care and operates in Santa Barbara, CA since 1888.

Qualifications

• Minimum one year of prior customer service experience.
• Knowledge of medical terminology preferred.
• Valid class 'C' California Driver’s License and a good driving record.

Responsibilities

• Responsible for all front-end and back-office duties.
• Perform customer service and data entry on Sunquest and Eclipsys.
• Assist with insurance billing and problem resolution.

Skills

Customer service experience

Medical terminology knowledge

Education

Valid class 'C' California Driver’s License

Job description

Job Description

Pacific Diagnostic Laboratories seeks a Patient Registration Representative PDL for their PSC Santa Barbara Bath St department responsible for all PSC front‑and‑back‑office duties. Responsibilities include customer service, Sunquest and Eclipsys data entry, medical necessity, insurance billing codes, problem resolution, following HIPAA regulations, ordering office supplies, and assisting with processing at the PSC.

Qualifications

• Minimum: Valid class “C” California Driver’s License and verification of an acceptable driving record from the California Department of Motor Vehicles.
• Preferred: Medical terminology knowledge.

• Minimum: One year of prior customer service experience.

About Us

Cottage Health is a leading acute care hospital system located on the central coast of California, known for superior patient care, innovation, medical research, and education. We operate primarily in Santa Barbara, CA, since 1888, and consist of three acute care hospitals, a rehabilitation hospital, multiple clinics, and a multi‑site urgent care system.

Cottage Health is an Equal Opportunity Employer and considers applicants solely based on qualifications, without regard to race, color, ethnicity, religion, age, gender, gender expression, national origin, disability, sexual orientation, marital status, military status, or any other protected classification. Applicants who require accommodation during the application process may request that assistance from the recruiter.

Pay for non‑physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on‑call pay, incentive pay, and bonus opportunities where applicable. Manager and above positions may participate in an annual management incentive program. Physician compensation is determined by specialty and may include bonus potential.