Patient Registration Specialist — Compassionate Healthcare Admin

St. Elizabeth; Edgewood (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health coverage within 30 days

Generous paid time off

Retirement savings match

Tuition reimbursement

Wellness and recognition programs

Career advancement

Job summary

St. Elizabeth Healthcare in Edgewood, KY is seeking a Registration Clerk to move patients through service departments, gather accurate information, and assist with billing processes.

The role requires clerical and customer service experience, with responsibilities including insurance verification, data entry, and maintaining patient confidentiality. This is a Regular, full-time position with 22.5 hours weekly.

Qualifications

• High school diploma or equivalent.
• Proven customer service experience.
• Ability to navigate computer systems and data entry.
• Maintain patient confidentiality.
• Strong communication and interpersonal skills.

Responsibilities

• Interview patients/family to obtain financial and demographic information.
• Verify insurance through online eligibility to minimize denials.
• Estimate charges for outpatient exams to determine patient liability.
• Collect any amounts due from patients.
• Scan documents and obtain signatures.
• Complete forms required by payers.
• Greet and assist patients per AIDET while maintaining confidentiality.
• Provide wheelchair assistance and transport as needed.
• Cross-train to other Registration areas and relocate as needed.
• Maintain knowledge by staying current on procedures.
• Attend department meetings and complete required education.
• Complete other related duties.

Skills

Customer service

Typing

Data entry

Interpersonal skills

Communication skills

Confidentiality

Education

High School Diploma

Tools

EPIC

Microsoft Office

Registration systems

Job description

St. Elizabeth Healthcare in Edgewood, KY is seeking a Registration Clerk to move patients through service departments, gather accurate information, and assist with billing processes.

The role requires clerical and customer service experience, with responsibilities including insurance verification, data entry, and maintaining patient confidentiality. This is a Regular, full-time position with 22.5 hours weekly.