Patient Registration Specialist - Flexible Hours & Growth

St. Elizabeth Healthcare; Edgewood (KY); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Competitive pay

Health coverage within first 30 days

Paid time off

Retirement savings with employer match

Tuition reimbursement

Wellness programs

Career advancement

Job summary

St. Elizabeth Healthcare in Kentucky is seeking a friendly Registration Specialist to guide patients through financial and demographic steps, verify insurance, and explain billing guidance.

This role emphasizes patient dignity and efficiency in a busy hospital setting. You will support outpatient and inpatient processes, perform data entry, obtain signatures, and maintain confidentiality while using EPIC and other systems.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to navigate computer systems (Microsoft Office, registration systems, EPIC).
• Strong data entry and typing skills.
• Maintain patient confidentiality.
• Experience in clerical or customer service roles preferred.

Responsibilities

• Interview patients/family to obtain accurate financial and demographic information for prompt payment.
• Verify insurance through online systems and determine payer to minimize denials.
• Estimate charges for outpatients to determine patient liability.
• Collect any amount due from the patient as appropriate.
• Scan documents and obtain signatures from patients.
• Complete forms required by governmental or commercial payers.
• Follow AIDET principles to greet and assist patients and staff while maintaining confidentiality.
• Provide wheelchair assistance to patients/visitors as needed.
• Cross-train to other Registration areas and relocate as needed per patient volumes.
• Attend department meetings and adhere to policies; complete annual requirements.

Skills

Customer service

Typing / data entry

Interpersonal skills

Communication

Confidentiality

Education

High School Diploma or equivalent

Tools

Microsoft Office

EPIC

Registration systems

Job description

St. Elizabeth Healthcare in Kentucky is seeking a friendly Registration Specialist to guide patients through financial and demographic steps, verify insurance, and explain billing guidance.

This role emphasizes patient dignity and efficiency in a busy hospital setting. You will support outpatient and inpatient processes, perform data entry, obtain signatures, and maintain confidentiality while using EPIC and other systems.