Patient Registration Specialist — Compassionate Front Desk

R1 RCM Holdco Inc.; United States; On-site; USD 20,000 - 26,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Holdco Inc. is hiring a Patient Registration Customer Service Representative at Ascension St. Thomas Highlands Hospital. The role involves guiding patients through the registration process, answering questions with clarity and compassion, and gathering accurate information quickly in a fast-paced environment.

No healthcare background? No problem. We’ll train you every step of the way. This US-based position offers a base pay range of $14.50 to $18.99 per hour, with benefits and

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Background check, drug test and vaccination requirements may apply.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High School Diploma or GED

Job description

R1 RCM Holdco Inc. is hiring a Patient Registration Customer Service Representative at Ascension St. Thomas Highlands Hospital. The role involves guiding patients through the registration process, answering questions with clarity and compassion, and gathering accurate information quickly in a fast-paced environment.

No healthcare background? No problem. We’ll train you every step of the way. This US-based position offers a base pay range of $14.50 to $18.99 per hour, with benefits and