Compassionate Patient Registration Specialist

R1 RCM; Kyle (TX); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

Healthcare training provided

Job summary

R1 RCM's Patient Registration team seeks a Customer Service Representative to greet patients at Ascension Seton Hays and guide them through the registration process. You’ll answer questions, gather information quickly, and provide a calm, compassionate welcome in a fast-paced hospital setting.

No healthcare background is required; we train you. The role offers on-site shifts (PRN) with a minimum 48 hours per month, and the base pay range listed is $16.12–$23.21 per hour, with pay determined by

Qualifications

• High School Diploma or GED
• Strong customer service experience
• Ability to pass background check, drug test, and meet vaccination requirements

Responsibilities

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Skills

Strong customer service

Education

High School Diploma or GED

Job description

R1 RCM's Patient Registration team seeks a Customer Service Representative to greet patients at Ascension Seton Hays and guide them through the registration process. You’ll answer questions, gather information quickly, and provide a calm, compassionate welcome in a fast-paced hospital setting.

No healthcare background is required; we train you. The role offers on-site shifts (PRN) with a minimum 48 hours per month, and the base pay range listed is $16.12–$23.21 per hour, with pay determined by