Patient Registration Specialist — Compassionate Front Desk

r1rcm; Murfreesboro (TN); On-site; USD 20,000 - 26,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. in Murfreesboro, TN, is hiring a Patient Registration Customer Service Representative for the hospital's front desk. You will guide patients through the registration process, answer questions, and collect accurate information in a fast-paced setting.

No healthcare background? We\'ll train you. The role offers a path into healthcare with shift Mon, Wed, and Thurs 7p–7a, and a base pay range of $14.50-$18.99 per hour plus competitive benefits.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.
• Healthcare experience is a plus but not required.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Murfreesboro, TN, is hiring a Patient Registration Customer Service Representative for the hospital's front desk. You will guide patients through the registration process, answer questions, and collect accurate information in a fast-paced setting.

No healthcare background? We\'ll train you. The role offers a path into healthcare with shift Mon, Wed, and Thurs 7p–7a, and a base pay range of $14.50-$18.99 per hour plus competitive benefits.